This brief explores how self-directed services help people with intellectual and developmental disabilities (IDD) pursue and maintain employment. Interviews with individuals, families, and support brokers show that self-directing supports—such as job coaching, transportation, and personal care—can reduce barriers to work. Participants reported that having control over who provides support and when services occur created more consistent routines, improved quality of life, and strengthened their ability to sustain community-based employment.
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