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Organizational Transformation

Explore the resources in this section that describe how community rehabilitation provider (CRP) agencies are making organization-wide changes to improve employment services and outcomes for people with IDD.

Publications


44 Series - Organizational Transformation: From Workshops to Community Employment II

  Watch the recorded webinar here. This webinar was so popular, we decided to run it again! Provider agencies across the country are transitioning from segregated “sheltered” workshop options to supporting integrated community careers for people with disabilities. This process of organizational transformation can be both exciting and challenging for provider staff and the people they serve.

Essential Elements in Organizational Transformation: Findings From a Delphi Panel of Experts

The findings from the Delphi Process on Organizational Transformation can guide providers as they work to transform their services. These findings support the prioritization of goals and the development of key action areas that have proven successful.
In this brief, we will:
1. share ten essential elements in organizational transformation ranked in their order of importance according to ICI’s Delphi process, and
2. offer a set of considerations to providers as they move their organizational transformation efforts forward.

Community Life Engagement Toolkit

Looking to increase community life engagement of the people you support? Not sure where to begin? The Community Life Engagement Toolkit was developed to help service providers develop and improve high quality supports for community life engagement (CLE). Inside you will find guideposts for success, a self-assessment tool, real-world examples of service providers making CLE happen, and other helpful resources and tools.

Bringing Employment First to Scale: Who are Employment Consultants? Characteristics of the workforce that connects jobseekers with intellectual and developmental disabilities to employment

In 1987, the ICI/UMass Boston began a series of surveys aimed at providing a longitudinal description of the characteristics and service delivery provided by Community Rehabilitation Providers (CRPs)(Domin & Butterworth, 2012). Despite direct support staff comprising one of the nation’s largest labor market segments, there has been very little research into the wages and stability of that workforce (Bogenschutz, Hewitt, Nord, & Hepperlen, 2014). Additionally, most of the literature regarding employment consultants has focused on service outcomes of the individuals served.